Privacy Policy and Complaints Procedure
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Privacy Policy and Complaints Procedure
Introduction
Thisdocumentreferstopersonaldata, which is defined as informationconcerninganylivingperson (a naturalpersonwhohereafterwill be calledthe Data Subject) that is not already in thepublic domain.
The General Data ProtectionRegulation (GDPR) seekstoprotectandenhancetherights of datasubjects. Theserightscoverthesafeguarding of personaldata, protectionagainsttheunlawfulprocessing of personaldataandtheunrestrictedmovement of personaldatawithinthe EU. Itshould be notedthat GDPR does not applytoinformationalready in thepublic domain.
BRIDGE HEALTH TRAVEL LTD.is pleasedtoprovidethefollowingPrivacyNotice:
Personal Data
BRIDGE HEALTH TRAVEL LTD.usestheinformationcollectedfromyoutoprovidequotations, maketelephonecontactandtoemailyou marketing informationwhichBRIDGE HEALTH TRAVEL LTD.believesmay be of interesttoyouandyourbusiness. InyoumakinginitialcontactyouconsenttoBRIDGE HEALTH TRAVEL LTD.maintaining a marketing dialoguewithyouuntilyoueitheroptout (whichyou can do at anystage) orwedecidetodesist in promotingourservices. BRIDGE HEALTH TRAVEL LTD.alsoacts on behalf of itsclients in thecapacity of dataprocessor. Whenworkingexclusively as a dataprocessor, BRIDGE HEALTH TRAVEL LTD.will be acting on theinstruction of itsclient, andwillwork hard toensurethattheclient is fully GDPR compliant.
Somepersonaldatamay be collectedaboutyoufromtheformsandsurveysyoucomplete, fromrecords of ourcorrespondenceandphonecallsanddetails of yourvisitstoourwebsite, including but not limitedtopersonallyidentifyinginformationlike Internet Protocol (IP) addresses. BRIDGE HEALTH TRAVEL LTD.mayfrom time to time usesuchinformationtoidentifyitsvisitors. BRIDGE HEALTH TRAVEL LTD.mayalsocollectstatisticsaboutthebehaviour of visitorstoitswebsite.
BRIDGE HEALTH TRAVEL LTD.’ websiteusescookies, which is a string of informationthat a websitestores on a visitor’scomputer, andthatthevisitor’s browser providestothewebsiteeach time thevisitorreturns. OurwebsiteusescookiestohelpBRIDGE HEALTH TRAVEL LTD.identifyandtrackvisitorsandtheirwebsiteaccesspreferences. BRIDGE HEALTH TRAVEL LTD.websitevisitorswho do not wishtohavecookiesplaced on theircomputersshould set theirbrowserstorefusecookiesbeforeusingBRIDGE HEALTH TRAVEL LTD.’swebsite.
AnyinformationBRIDGE HEALTH TRAVEL LTD.holdsaboutyouandyourbusinessencompassesallthedetailsweholdaboutyouandanysalestransactionsincludinganythird-partyinformationwehaveobtainedaboutyoufrompublicsourcesandourownsupplierssuch as creditreferencingagencies.
BRIDGE HEALTH TRAVEL LTD.willonlycollecttheinformationneededsothat it can provideyouwith marketing andconsultingservices, thisagencydoes not sellor broker yourdata, althoughcoincidentallytheremay be timeswhenyourinformationcould be contained in datathatBRIDGE HEALTH TRAVEL LTD.haspurchasedfrom a third-partylist broker, on behalf of a client.
Legal basisforprocessinganypersonaldata
TomeetBRIDGE HEALTH TRAVEL LTD.’ contractualobligationstoclientsandtoalsorespondto marketing enquiries.
LegitimateinterestspursuedbyBRIDGE HEALTH TRAVEL LTD.and/oritsclients
Topromotethe marketing andconsultingservicesofferedbyBRIDGE HEALTH TRAVEL LTD.and/orto market theservicesand/orproductsofferedbyBRIDGE HEALTH TRAVEL LTD.’ existingclients.
Consent
Through agreeingtothisprivacynoticeyouareconsentingtoBRIDGE HEALTH TRAVEL LTD.processingyourpersonaldataforthepurposesoutlined. You can withdrawconsent at any time byemailing info@bridgehealthtravel.com orwritingto us, seelastsectionforfullcontactdetails.
Disclosure
BRIDGE HEALTH TRAVEL LTD.may on occasionspassyourPersonal Information tothirdpartiesexclusivelytoprocesswork on itsbehalf. BRIDGE HEALTH TRAVEL LTD.requiresthesepartiestoagreetoprocessthisinformationbased on ourinstructionsandrequirementsconsistentwiththisPrivacyNoticeand GDPR.
BRIDGE HEALTH TRAVEL LTD.do not broker orpass on informationgainedfromyourengagementwiththeagencywithoutyourconsent. However, BRIDGE HEALTH TRAVEL LTD.maydiscloseyourPersonal Information tomeet legal obligations, regulationsorvalidgovernmentalrequest. TheagencymayalsoenforceitsTermsandConditions, includinginvestigatingpotentialviolations of itsTermsandConditionstodetect, preventormitigatefraudorsecurityortechnicalissues; ortoprotectagainstimminentharmtotherights, propertyorsafety of BRIDGE HEALTH TRAVEL LTD., itsclientsand/orthewidercommunity.
RetentionPolicy
BRIDGE HEALTH TRAVEL LTD.willprocesspersonaldataduringtheduration of anycontractandwillcontinuetostoreonlythepersonaldataneededforbetween a minimum of fiveanduptotwentyyearsafterthecontract has expiredtomeetany legal obligations.
Datastorage
Data is held in UK usingdifferent (multiple) servers. BRIDGE HEALTH TRAVEL LTD.does not storepersonaldataoutsidethe EEA.
Yourrights as a datasubject
At anypointwhilstBRIDGE HEALTH TRAVEL LTD.is in possession of orprocessingyourpersonaldata, alldatasubjectshavethefollowingrights:
• Right of access– youhavetherighttorequest a copy of theinformationthatweholdaboutyou.
• Right of rectification– youhave a righttocorrectdatathatweholdaboutyouthat is inaccurateorincomplete.
• Right to be forgotten– in certaincircumstancesyou can askforthedataweholdaboutyouto be erasedfromourrecords.
• Right torestriction of processing– wherecertainconditionsapplyyouhave a righttorestricttheprocessing.
• Right of portability– youhavetherighttohavethedataweholdaboutyoutransferredtoanotherorganisation.
• Right toobject– youhavetherighttoobjecttocertaintypes of processingsuch as direct marketing.
• Right toobjecttoautomatedprocessing, includingprofiling– youalsohavetheright not to be subjecttothe legal effects of automatedprocessingorprofiling.
IfBRIDGE HEALTH TRAVEL LTD.refusesyourrequestunderrights of access, wewillprovideyouwith a reason as towhy, whichyouhavetherighttolegallychallenge.
BRIDGE HEALTH TRAVEL LTD.at yourrequest can confirmwhatinformation it holdsaboutyouand how it is processed
You can requestthefollowinginformation:
• Identity andthecontactdetails of thepersonorganisation (BRIDGE HEALTH TRAVEL LTD.) that has determined how andwhytoprocessyourdata.
• Contactdetails of thedataprotectionofficer, whereapplicable.
• Thepurpose of theprocessing as well as the legal basisforprocessing.
• Iftheprocessing is based on thelegitimateinterests of BRIDGE HEALTH TRAVEL LTD.or a thirdpartysuch as one of itsclients, informationaboutthoseinterests.
• Thecategories of personaldatacollected, storedandprocessed.
• Recipient(s) orcategories of recipientsthatthedata is/will be disclosedto.
• How longthedatawill be stored.
• Details of yourrightstocorrect, erase, restrictorobjecttosuchprocessing.
• Information aboutyourrighttowithdrawconsent at any time.
• How tolodge a complaintwiththesupervisoryauthority (Data ProtectionRegulator).
• Whethertheprovision of personaldata is a statutoryorcontractualrequirement, or a requirementnecessarytoenterinto a contract, as well as whetheryouareobligedtoprovidethepersonaldataandthepossibleconsequences of failingtoprovidesuchdata.
• Thesource of personaldataif it wasn’tcollecteddirectlyfromyou.
• Anydetailsandinformation of automateddecisionmaking, such as profiling, andanymeaningfulinformationaboutthelogicinvolved, as well as thesignificanceandexpectedconsequences of suchprocessing.
Toaccesswhatpersonaldata is held, identificationwill be required
BRIDGE HEALTH TRAVEL LTD.willacceptthefollowingforms of ID wheninformation on yourpersonaldata is requested: a copy of yournational ID card, drivinglicense, passport, birthcertificateand a utilitybill not olderthanthreemonths. A minimum of onepiece of photographicID listedaboveand a supportingdocument is required. IfBRIDGE HEALTH TRAVEL LTD.is dissatisfiedwiththequality, furtherinformationmay be soughtbeforepersonaldata can be released.
Allrequestsshould be madeto info@bridgehealthtravel.comorbyphoning+44 7846 520164orwritingto us at theaddressfurtherbelow.
Complaints
Complaintsbyemailshould be sent to info@bridgehealthtravel.com detailingthebelowinformation
• Patient’s Name
• Address
• Date of Birth
• Date of Surgery
• A cleardescription of yourcomplaintandanyrelevanttimesanddates
• Details of anyrelevanthealthcareprovidersorsurgeons, medicalstaff
Otherpartieswillhavetheirowncomplaintsprocedureand it is advisableshouldyouhave a complaintaboutthesetoaskfor a copy of theirprocedure.
Forreasons of dataprotectionandpatientconfidentiality, wewillonlyacknowledgereceipt of thecomplaintbyemail. Response/s will be sent in writingbyemailwherepossible, but mayalso be sent via post, andsothepatient’saddresswill be required. Wemayalsorequirefurtherinformationforverificationpurposes.
Complaintsfrom an authorisedrepresentative can only be acceptedwiththewrittenconsent of thepatientconcerned.
Stage 1
A writtenacknowledgementwill be sent within 3 workingdays
Wewillundertake an immediateinvestigationintothecommentsprovidedand, onceallrelevantmedicalrecordsandreportshavebeencompiled, wewillcarryout a review. Itmayalso be necessarytotakeadvicefromotherClinicalSpecialistswithinBRIDGE.
On completion of theinvestigationreview, thecomplainantwillreceive a letter, within 20 workingdays of receivingthecomplaint. (Thistimescaledoes not includeWeekendsor Bank Holidays). Thisletterwillcontain a fullwrittenaccount of theoutcome of theinvestigation, an apologyforanydeficiencies, and an explanation of remedialactiontaken.
On anyoccasionswhen a writtenresponsecannot be providedwithinthistimescale, wewillinformthepatient of thestatus of thecomplaint at a minimum of 20 workingdayintervalsandaimtoreach a timelyconclusion.
A complaintshould be made as soon as possibleandwithin 6 months of thedate of theevent, which is thesubject of thecomplaint, or as soon as thematterfirstcametotheattention of thecomplainant.
Patientsseekingtoclarifycommentsmade, shouldwrite as soon as possibleaftertheresponse at Stage 1and a furtherresponsewill be providedwithin 20 workingdays.
Stage 2
If, followingreceipt of the final responsefromtheClinicDirector, a patientwishestoseek a review of Stage 1 they shouldwritetotheStage 2 ComplaintsReview Manager at thesameaddress.
Thisrequestshould be madewithin 4 months of the final writtenresponse, statingthereasonwhy they are not satisfiedwiththeStage 1 handling of thecomplaint.
A writtenacknowledgementwill be sent within 3 workingdays (unless a fullreply can be sent within 5 workingdays).
TheComplaintsReview Manager willundertake an immediatereviewintotheoutcomeprovided at Stage 1 bytheClinicDirector.
TheStage 2 ComplaintsReview Manager willrespond, followingreview, within 20 workingdays of receivingtheletter, toconfirmthedecisionsandactionstakenbytheComplaints Manager ortooffer an alternateresolution.
Wheretheinvestigation is still in progressand a decision has not beenmade, theComplaintsReview Manager willsend a letterexplainingthereasonforthedelaytothecomplainant, at a minimum every 20 workingdays.
FQ About Gastric Balloon Clinic in Antalya / Turkey
Endoscopic Sleeve Gastroplasty (ESG) is a non-surgical weight-loss procedure where a gastroenterologist uses an endoscope to stitch the stomach into a smaller size, reducing its capacity. Unlike traditional bariatric surgery, ESG is performed through the mouth and doesnt involve cutting or removing any part of the stomach. Recovery is quicker, and the procedure is reversible, but the weight loss achieved is typically less significant than with RNY or gastric sleeve surgery.
Mild erythematous refers to slight redness or inflammation, often found during endoscopic exams. In the stomach or intestines, it can indicate irritation or early stages of inflammation caused by infections, acid reflux, or mild gastritis.
Liposuction is particularly effective at removing fat in the legs, abdomen, back, arms, face, and neck. It provides more dramatic results than other noninvasive fat reduction procedures, however, it has a longer recovery period (up to six weeks) and typically costs more than its nonsurgical counterparts. Bariatric Surgery Turkey Price For more details in our article, What is the best surgery to remove belly fat in izmir where you will find all the information about What is the best surgery to remove belly fat in... +More
The cost of Roux-en-Y (RNY) gastric bypass surgery varies widely depending on the country, hospital, and insurance coverage. In the U.S., it typically ranges between $20,000 and $30,000. In the UK, the procedure may be covered by the NHS if the patient meets specific criteria, or it can be done privately for £8,000 to £15,000.
Gastric Band Surgery Whatclinic Reviews in Turkey Gastric Band Surgery Reviews in Turkey We tried to collect comments for you under the topic title Gastric Band Surgery Reviews in Turkey The safety of gastric sleeve surgery, or any medical procedure, in Turkey or any other country depends on various factors, including the expertise of the medical professionals, the quality of healthcare facilities, and adherence to safety standards and protocols. While Turkey has gained recognition as a popular destination for... +More
In medical terms, GI stands for Gastrointestinal, referring to the digestive system, which includes the stomach, intestines, and other associated organs. GI disorders encompass a wide range of conditions that affect digestion, including gastritis, irritable bowel syndrome (IBS), and gastrointestinal cancers.
Gastric Bypass Whatclinic Reviews in Antalya Gastric Bypass Reviews in Antalya We tried to collect comments for you under the topic title Gastric Bypass Reviews in Antalya The safety of gastric sleeve surgery, or any medical procedure, in Turkey or any other country depends on various factors, including the expertise of the medical professionals, the quality of healthcare facilities, and adherence to safety standards and protocols. While Turkey has gained recognition as a popular destination for medical tourism,... +More
Swallowable Gastric Balloon Whatclinic Reviews in Antalya Swallowable Gastric Balloon Reviews in Antalya We tried to collect comments for you under the topic title Swallowable Gastric Balloon Reviews in Antalya The safety of gastric sleeve surgery, or any medical procedure, in Turkey or any other country depends on various factors, including the expertise of the medical professionals, the quality of healthcare facilities, and adherence to safety standards and protocols. While Turkey has gained recognition as a... +More
A growth in the stomach can range from benign polyps to malignant tumors. Common symptoms include stomach pain, bloating, and nausea. Early detection through endoscopy or imaging is critical, as the treatment depends on whether the growth is benign or cancerous. Surgery or medication may be necessary to remove or shrink the growth.
For patients with a lower BMI, gastric sleeve surgery can still be an option, but the outcomes and risks may differ from those with a higher BMI. Low-BMI patients often turn to the surgery to address health conditions like metabolic syndrome or diabetes rather than extreme obesity. Reviews from these patients often focus on the subtle, but significant, weight loss and the improvement in overall health. However, there are concerns that lower BMI patients might not experience the same dramatic results as those with... +More
those complexities in mind, a common definition of failure is loss of less than half of a person’s excess weight (%EWL is excess weight carried above a Body Mass Index of 25kg/m2). Most of my patients express disappointment if they’ve only had 50% excess weight loss, but the reality is that even surgery has limited power to assist a person to manage their weight.Additionally, all surgeries are most effective in the first five years, and less effective after that. And obtaining reliable data... +More
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5 Years of Helping 15,000+ People Change Their Lives
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£ 1580£ 1450GASTRIC BALLOON PROCEDURE PACKAGEGive a call to learn more about what’s included and to come up with a tailored plan if you need unique accommodations that are not listed below.
- Airport
- Hotel
- Hospital transfer
- The balloon is placed via endoscopy, the procedure takes 15-20 minutes and you are discharged after 2-3 hours. It is enough to stay here for 1 night.
- Blood samples & x-rays
- 5 year follow up
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£ 2750£ 2550GASTRIC SLEEVE PACKAGEGASTRIC SLEEVE PACKAGE COST TURKEY / ANTALYA
Give a call to learn more about what’s included and to come up with a tailored plan if you need unique accommodations that are not listed below.- Airport
- Hotel
- Hospital transfer
- 4 day stay at hospital
- Blood samples & x-rays
- 5 year follow up
-
£ 3100£ 2900MINI GASTRIC BYPASS PACKAGEMINI GASTRIC BYPASS PACKAGE TURKEY
Give a call to learn more about what’s included and to come up with a tailored plan if you need unique accommodations that are not listed below.- Airport
- Hotel
- Hospital transfer
- 4 day stay at hospital
- Blood samples & x-rays
- 5 year follow up
