Privacy Policy and Complaints Procedure

 

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Privacy Policy and Complaints Procedure
Introduction
Thisdocumentreferstopersonaldata, which is defined as informationconcerninganylivingperson (a naturalpersonwhohereafterwill be calledthe Data Subject) that is not already in thepublic domain.
The General Data ProtectionRegulation (GDPR) seekstoprotectandenhancetherights of datasubjects. Theserightscoverthesafeguarding of personaldata, protectionagainsttheunlawfulprocessing of personaldataandtheunrestrictedmovement of personaldatawithinthe EU. Itshould be notedthat GDPR does not applytoinformationalready in thepublic domain.
BRIDGE HEALTH TRAVEL LTD.is pleasedtoprovidethefollowingPrivacyNotice:
 
Personal Data
BRIDGE HEALTH TRAVEL LTD.usestheinformationcollectedfromyoutoprovidequotations, maketelephonecontactandtoemailyou marketing informationwhichBRIDGE HEALTH TRAVEL LTD.believesmay be of interesttoyouandyourbusiness. InyoumakinginitialcontactyouconsenttoBRIDGE HEALTH TRAVEL LTD.maintaining a marketing dialoguewithyouuntilyoueitheroptout (whichyou can do at anystage) orwedecidetodesist in promotingourservices. BRIDGE HEALTH TRAVEL LTD.alsoacts on behalf of itsclients in thecapacity of dataprocessor. Whenworkingexclusively as a dataprocessor, BRIDGE HEALTH TRAVEL LTD.will be acting on theinstruction of itsclient, andwillwork hard toensurethattheclient is fully GDPR compliant.
Somepersonaldatamay be collectedaboutyoufromtheformsandsurveysyoucomplete, fromrecords of ourcorrespondenceandphonecallsanddetails of yourvisitstoourwebsite, including but not limitedtopersonallyidentifyinginformationlike Internet Protocol (IP) addresses. BRIDGE HEALTH TRAVEL LTD.mayfrom time to time usesuchinformationtoidentifyitsvisitors. BRIDGE HEALTH TRAVEL LTD.mayalsocollectstatisticsaboutthebehaviour of visitorstoitswebsite.
BRIDGE HEALTH TRAVEL LTD.’ websiteusescookies, which is a string of informationthat a websitestores on a visitor’scomputer, andthatthevisitor’s browser providestothewebsiteeach time thevisitorreturns.  OurwebsiteusescookiestohelpBRIDGE HEALTH TRAVEL LTD.identifyandtrackvisitorsandtheirwebsiteaccesspreferences.  BRIDGE HEALTH TRAVEL LTD.websitevisitorswho do not wishtohavecookiesplaced on theircomputersshould set theirbrowserstorefusecookiesbeforeusingBRIDGE HEALTH TRAVEL LTD.’swebsite.
AnyinformationBRIDGE HEALTH TRAVEL LTD.holdsaboutyouandyourbusinessencompassesallthedetailsweholdaboutyouandanysalestransactionsincludinganythird-partyinformationwehaveobtainedaboutyoufrompublicsourcesandourownsupplierssuch as creditreferencingagencies.
BRIDGE HEALTH TRAVEL LTD.willonlycollecttheinformationneededsothat it can provideyouwith marketing andconsultingservices, thisagencydoes not sellor broker yourdata, althoughcoincidentallytheremay be timeswhenyourinformationcould be contained in datathatBRIDGE HEALTH TRAVEL LTD.haspurchasedfrom a third-partylist broker, on behalf of a client.
Legal basisforprocessinganypersonaldata
TomeetBRIDGE HEALTH TRAVEL LTD.’ contractualobligationstoclientsandtoalsorespondto marketing enquiries.
LegitimateinterestspursuedbyBRIDGE HEALTH TRAVEL LTD.and/oritsclients
Topromotethe marketing andconsultingservicesofferedbyBRIDGE HEALTH TRAVEL LTD.and/orto market theservicesand/orproductsofferedbyBRIDGE HEALTH TRAVEL LTD.’ existingclients.
Consent
Through agreeingtothisprivacynoticeyouareconsentingtoBRIDGE HEALTH TRAVEL LTD.processingyourpersonaldataforthepurposesoutlined. You can withdrawconsent at any time byemailing info@bridgehealthtravel.com orwritingto us, seelastsectionforfullcontactdetails.
Disclosure
BRIDGE HEALTH TRAVEL LTD.may on occasionspassyourPersonal Information tothirdpartiesexclusivelytoprocesswork on itsbehalf. BRIDGE HEALTH TRAVEL LTD.requiresthesepartiestoagreetoprocessthisinformationbased on ourinstructionsandrequirementsconsistentwiththisPrivacyNoticeand GDPR.
BRIDGE HEALTH TRAVEL LTD.do not broker orpass on informationgainedfromyourengagementwiththeagencywithoutyourconsent. However, BRIDGE HEALTH TRAVEL LTD.maydiscloseyourPersonal Information tomeet legal obligations, regulationsorvalidgovernmentalrequest. TheagencymayalsoenforceitsTermsandConditions, includinginvestigatingpotentialviolations of itsTermsandConditionstodetect, preventormitigatefraudorsecurityortechnicalissues; ortoprotectagainstimminentharmtotherights, propertyorsafety of BRIDGE HEALTH TRAVEL LTD., itsclientsand/orthewidercommunity.
RetentionPolicy
BRIDGE HEALTH TRAVEL LTD.willprocesspersonaldataduringtheduration of anycontractandwillcontinuetostoreonlythepersonaldataneededforbetween a minimum of fiveanduptotwentyyearsafterthecontract has expiredtomeetany legal obligations.
Datastorage
Data is held in UK usingdifferent (multiple) servers. BRIDGE HEALTH TRAVEL LTD.does not storepersonaldataoutsidethe EEA.
Yourrights as a datasubject
At anypointwhilstBRIDGE HEALTH TRAVEL LTD.is in possession of orprocessingyourpersonaldata, alldatasubjectshavethefollowingrights:
Right of access– youhavetherighttorequest a copy of theinformationthatweholdaboutyou.
Right of rectification– youhave a righttocorrectdatathatweholdaboutyouthat is inaccurateorincomplete.
Right to be forgotten– in certaincircumstancesyou can askforthedataweholdaboutyouto be erasedfromourrecords.
Right torestriction of processing– wherecertainconditionsapplyyouhave a righttorestricttheprocessing.
Right of portability– youhavetherighttohavethedataweholdaboutyoutransferredtoanotherorganisation.
Right toobject– youhavetherighttoobjecttocertaintypes of processingsuch as direct marketing.
Right toobjecttoautomatedprocessing, includingprofiling– youalsohavetheright not to be subjecttothe legal effects of automatedprocessingorprofiling.
IfBRIDGE HEALTH TRAVEL LTD.refusesyourrequestunderrights of access, wewillprovideyouwith a reason as towhy, whichyouhavetherighttolegallychallenge.
BRIDGE HEALTH TRAVEL LTD.at yourrequest can confirmwhatinformation it holdsaboutyouand how it is processed
You can requestthefollowinginformation:
Identity andthecontactdetails of thepersonorganisation (BRIDGE HEALTH TRAVEL LTD.) that has determined how andwhytoprocessyourdata.
Contactdetails of thedataprotectionofficer, whereapplicable.
Thepurpose of theprocessing as well as the legal basisforprocessing.
Iftheprocessing is based on thelegitimateinterests of BRIDGE HEALTH TRAVEL LTD.or a thirdpartysuch as one of itsclients, informationaboutthoseinterests.
Thecategories of personaldatacollected, storedandprocessed.
Recipient(s) orcategories of recipientsthatthedata is/will be disclosedto.
How longthedatawill be stored.
Details of yourrightstocorrect, erase, restrictorobjecttosuchprocessing.
Information aboutyourrighttowithdrawconsent at any time.
How tolodge a complaintwiththesupervisoryauthority (Data ProtectionRegulator).
Whethertheprovision of personaldata is a statutoryorcontractualrequirement, or a requirementnecessarytoenterinto a contract, as well as whetheryouareobligedtoprovidethepersonaldataandthepossibleconsequences of failingtoprovidesuchdata.
Thesource of personaldataif it wasn’tcollecteddirectlyfromyou.
Anydetailsandinformation of automateddecisionmaking, such as profiling, andanymeaningfulinformationaboutthelogicinvolved, as well as thesignificanceandexpectedconsequences of suchprocessing.
Toaccesswhatpersonaldata is held, identificationwill be required
BRIDGE HEALTH TRAVEL LTD.willacceptthefollowingforms of ID wheninformation on yourpersonaldata is requested: a copy of yournational ID card, drivinglicense, passport, birthcertificateand a utilitybill not olderthanthreemonths. A minimum of onepiece of photographicID listedaboveand a supportingdocument is required. IfBRIDGE HEALTH TRAVEL LTD.is dissatisfiedwiththequality, furtherinformationmay be soughtbeforepersonaldata can be released.
Allrequestsshould be madeto info@bridgehealthtravel.comorbyphoning+44 7846 520164orwritingto us at theaddressfurtherbelow.
 
Complaints
Complaintsbyemailshould be sent to info@bridgehealthtravel.com detailingthebelowinformation 
Patient’s Name
Address
Date of Birth
Date of Surgery 
A cleardescription of yourcomplaintandanyrelevanttimesanddates 
Details of anyrelevanthealthcareprovidersorsurgeons, medicalstaff
Otherpartieswillhavetheirowncomplaintsprocedureand it is advisableshouldyouhave a complaintaboutthesetoaskfor a copy of theirprocedure.
Forreasons of dataprotectionandpatientconfidentiality, wewillonlyacknowledgereceipt of thecomplaintbyemail. Response/s will be sent in writingbyemailwherepossible, but mayalso be sent via post, andsothepatient’saddresswill be required. Wemayalsorequirefurtherinformationforverificationpurposes. 
Complaintsfrom an authorisedrepresentative can only be acceptedwiththewrittenconsent of thepatientconcerned. 
Stage 1
A writtenacknowledgementwill be sent within 3 workingdays 
Wewillundertake an immediateinvestigationintothecommentsprovidedand, onceallrelevantmedicalrecordsandreportshavebeencompiled, wewillcarryout a review. Itmayalso be necessarytotakeadvicefromotherClinicalSpecialistswithinBRIDGE.
On completion of theinvestigationreview, thecomplainantwillreceive a letter, within 20 workingdays of receivingthecomplaint. (Thistimescaledoes not includeWeekendsor Bank Holidays). Thisletterwillcontain a fullwrittenaccount of theoutcome of theinvestigation, an apologyforanydeficiencies, and an explanation of remedialactiontaken. 
On anyoccasionswhen a writtenresponsecannot be providedwithinthistimescale, wewillinformthepatient of thestatus of thecomplaint at a minimum of 20 workingdayintervalsandaimtoreach a timelyconclusion. 
A complaintshould be made as soon as possibleandwithin 6 months of thedate of theevent, which is thesubject of thecomplaint, or as soon as thematterfirstcametotheattention of thecomplainant. 
Patientsseekingtoclarifycommentsmade, shouldwrite as soon as possibleaftertheresponse at Stage 1and a furtherresponsewill be providedwithin 20 workingdays. 
Stage 2
If, followingreceipt of the final responsefromtheClinicDirector, a patientwishestoseek a review of Stage 1 they shouldwritetotheStage 2 ComplaintsReview Manager at thesameaddress. 
Thisrequestshould be madewithin 4 months of the final writtenresponse, statingthereasonwhy they are not satisfiedwiththeStage 1 handling of thecomplaint. 
A writtenacknowledgementwill be sent within 3 workingdays (unless a fullreply can be sent within 5 workingdays). 
TheComplaintsReview Manager willundertake an immediatereviewintotheoutcomeprovided at Stage 1 bytheClinicDirector. 
TheStage 2 ComplaintsReview Manager willrespond, followingreview, within 20 workingdays of receivingtheletter, toconfirmthedecisionsandactionstakenbytheComplaints Manager ortooffer an alternateresolution. 
Wheretheinvestigation is still in progressand a decision has not beenmade, theComplaintsReview Manager willsend a letterexplainingthereasonforthedelaytothecomplainant, at a minimum every 20 workingdays. 

FQ About Gastric Balloon Clinic in Antalya / Turkey

The "Slimming Pen" refers to injectable medications like Saxenda and Wegovy (semaglutide) that help with weight loss. These medications regulate hunger hormones, helping users feel fuller and eat less. They are prescribed for individuals who need additional support in managing their weight, especially when diet and exercise alone aren’t sufficient. They’re increasingly popular in the UK, with potential NHS coverage for certain patients.
The sleeve in weight-loss surgery refers to the stomach after a portion has been removed during a sleeve gastrectomy. The remaining part of the stomach is shaped like a narrow tube or sleeve, significantly reducing the amount of food the stomach can hold and aiding in long-term weight loss.
Most American chocolate is highly processed, and rich in vegetable oil, sugar and preservatives. We encourage our bariatric patients to avoid candies, and other sweet items before and after weight loss surgery. The singer-songwriter lost 100 pounds in two years by lifting weights and doing circuit training. "So I do my weights in the morning, then I normally hike or I box in the afternoon, and then I go and do my cardio at night," she said. "I'm an athlete," Adele said Since salads are typically made of raw fruits... +More
The cost of lap band surgery varies by location and clinic, but it typically ranges between £1,450 and £8,000 in the UK. The procedure is less invasive and has a quicker recovery time than other bariatric surgeries, though it may require periodic adjustments.
Sleeve banding combines two bariatric procedures: the gastric sleeve and an adjustable gastric band. It is a less common technique used to enhance the weight-loss results of the sleeve by adding additional restriction through the band. However, complications from the band have made it less favorable in recent years.
Around $4000 - 6 pack operation cost in Turkey - As 6 pack surgery is a complex and expensive operation, Vantage Aesthetics Clinic in Turkey is becoming a quite popular destination. 6 pack operation cost in Turkey is usually around $4000 which is much affordable than the UK and any other European country. Bariatric Surgery Turkey Price For more details in our article, How much is 6 pack surgery in Turkey where you will find all the information about How much is 6 pack surgery in Turkey please contact us. How much... +More
A gastric band fill is a procedure where saline is added to the adjustable band around the stomach to tighten it, reducing the stomach's capacity and limiting food intake. The fill is performed through a port placed under the skin and can be adjusted based on the patient’s progress and needs. Fills are crucial for regulating how much food can pass through the stomach, ensuring consistent weight loss.
A mass in the stomach refers to an abnormal growth or lump, which could be benign (non-cancerous) or malignant (cancerous). It may present with symptoms such as pain, bloating, or unexplained weight loss. Diagnostic tests like imaging or a biopsy are essential for determining the nature of the mass and whether surgical removal or further treatment is required.
The cost of gastric sleeve surgery varies depending on the country, healthcare provider, and insurance coverage. In the U.S., prices range from $15,000 to $25,000. In countries with public healthcare systems like the UK, the procedure may be covered by the NHS, though private options are available for those seeking quicker treatment.
What is the procedure of a full-body lift in Turkey?Before the surgery in Antalya - TurkeyThe journey to undergo a full-body lift in Turkey begins with a comprehensive consultation with a board-certified plastic surgeon. The initial consultation helps the patient to understand their eligibility, risks, complications, and anticipated results with the surgery. If the surgeon deems the patient to be fit for the procedure, the date of the surgery is scheduled. Depending on the patient’s condition, the... +More
Gastro refers to gastrointestinal conditions broadly, while gastritis specifically refers to inflammation of the stomach lining. Gastro disorders can include a range of conditions affecting the entire digestive tract, whereas gastritis is a localized condition of the stomach.

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  • £ 1580
    £ 1450
    GASTRIC BALLOON PROCEDURE PACKAGE

    Give a call to learn more about what’s included and to come up with a tailored plan if you need unique accommodations that are not listed below.

    • Airport
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    • The balloon is placed via endoscopy, the procedure takes 15-20 minutes and you are discharged after 2-3 hours.  It is enough to stay here for 1 night.
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    GASTRIC SLEEVE PACKAGE

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    • Airport
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    MINI GASTRIC BYPASS PACKAGE

    MINI GASTRIC BYPASS PACKAGE TURKEY

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    • Airport
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    • 4 day stay at hospital
    • Blood samples & x-rays
    • 5 year follow up