Privacy Policy and Complaints Procedure
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Privacy Policy and Complaints Procedure
Introduction
Thisdocumentreferstopersonaldata, which is defined as informationconcerninganylivingperson (a naturalpersonwhohereafterwill be calledthe Data Subject) that is not already in thepublic domain.
The General Data ProtectionRegulation (GDPR) seekstoprotectandenhancetherights of datasubjects. Theserightscoverthesafeguarding of personaldata, protectionagainsttheunlawfulprocessing of personaldataandtheunrestrictedmovement of personaldatawithinthe EU. Itshould be notedthat GDPR does not applytoinformationalready in thepublic domain.
BRIDGE HEALTH TRAVEL LTD.is pleasedtoprovidethefollowingPrivacyNotice:
Personal Data
BRIDGE HEALTH TRAVEL LTD.usestheinformationcollectedfromyoutoprovidequotations, maketelephonecontactandtoemailyou marketing informationwhichBRIDGE HEALTH TRAVEL LTD.believesmay be of interesttoyouandyourbusiness. InyoumakinginitialcontactyouconsenttoBRIDGE HEALTH TRAVEL LTD.maintaining a marketing dialoguewithyouuntilyoueitheroptout (whichyou can do at anystage) orwedecidetodesist in promotingourservices. BRIDGE HEALTH TRAVEL LTD.alsoacts on behalf of itsclients in thecapacity of dataprocessor. Whenworkingexclusively as a dataprocessor, BRIDGE HEALTH TRAVEL LTD.will be acting on theinstruction of itsclient, andwillwork hard toensurethattheclient is fully GDPR compliant.
Somepersonaldatamay be collectedaboutyoufromtheformsandsurveysyoucomplete, fromrecords of ourcorrespondenceandphonecallsanddetails of yourvisitstoourwebsite, including but not limitedtopersonallyidentifyinginformationlike Internet Protocol (IP) addresses. BRIDGE HEALTH TRAVEL LTD.mayfrom time to time usesuchinformationtoidentifyitsvisitors. BRIDGE HEALTH TRAVEL LTD.mayalsocollectstatisticsaboutthebehaviour of visitorstoitswebsite.
BRIDGE HEALTH TRAVEL LTD.’ websiteusescookies, which is a string of informationthat a websitestores on a visitor’scomputer, andthatthevisitor’s browser providestothewebsiteeach time thevisitorreturns. OurwebsiteusescookiestohelpBRIDGE HEALTH TRAVEL LTD.identifyandtrackvisitorsandtheirwebsiteaccesspreferences. BRIDGE HEALTH TRAVEL LTD.websitevisitorswho do not wishtohavecookiesplaced on theircomputersshould set theirbrowserstorefusecookiesbeforeusingBRIDGE HEALTH TRAVEL LTD.’swebsite.
AnyinformationBRIDGE HEALTH TRAVEL LTD.holdsaboutyouandyourbusinessencompassesallthedetailsweholdaboutyouandanysalestransactionsincludinganythird-partyinformationwehaveobtainedaboutyoufrompublicsourcesandourownsupplierssuch as creditreferencingagencies.
BRIDGE HEALTH TRAVEL LTD.willonlycollecttheinformationneededsothat it can provideyouwith marketing andconsultingservices, thisagencydoes not sellor broker yourdata, althoughcoincidentallytheremay be timeswhenyourinformationcould be contained in datathatBRIDGE HEALTH TRAVEL LTD.haspurchasedfrom a third-partylist broker, on behalf of a client.
Legal basisforprocessinganypersonaldata
TomeetBRIDGE HEALTH TRAVEL LTD.’ contractualobligationstoclientsandtoalsorespondto marketing enquiries.
LegitimateinterestspursuedbyBRIDGE HEALTH TRAVEL LTD.and/oritsclients
Topromotethe marketing andconsultingservicesofferedbyBRIDGE HEALTH TRAVEL LTD.and/orto market theservicesand/orproductsofferedbyBRIDGE HEALTH TRAVEL LTD.’ existingclients.
Consent
Through agreeingtothisprivacynoticeyouareconsentingtoBRIDGE HEALTH TRAVEL LTD.processingyourpersonaldataforthepurposesoutlined. You can withdrawconsent at any time byemailing info@bridgehealthtravel.com orwritingto us, seelastsectionforfullcontactdetails.
Disclosure
BRIDGE HEALTH TRAVEL LTD.may on occasionspassyourPersonal Information tothirdpartiesexclusivelytoprocesswork on itsbehalf. BRIDGE HEALTH TRAVEL LTD.requiresthesepartiestoagreetoprocessthisinformationbased on ourinstructionsandrequirementsconsistentwiththisPrivacyNoticeand GDPR.
BRIDGE HEALTH TRAVEL LTD.do not broker orpass on informationgainedfromyourengagementwiththeagencywithoutyourconsent. However, BRIDGE HEALTH TRAVEL LTD.maydiscloseyourPersonal Information tomeet legal obligations, regulationsorvalidgovernmentalrequest. TheagencymayalsoenforceitsTermsandConditions, includinginvestigatingpotentialviolations of itsTermsandConditionstodetect, preventormitigatefraudorsecurityortechnicalissues; ortoprotectagainstimminentharmtotherights, propertyorsafety of BRIDGE HEALTH TRAVEL LTD., itsclientsand/orthewidercommunity.
RetentionPolicy
BRIDGE HEALTH TRAVEL LTD.willprocesspersonaldataduringtheduration of anycontractandwillcontinuetostoreonlythepersonaldataneededforbetween a minimum of fiveanduptotwentyyearsafterthecontract has expiredtomeetany legal obligations.
Datastorage
Data is held in UK usingdifferent (multiple) servers. BRIDGE HEALTH TRAVEL LTD.does not storepersonaldataoutsidethe EEA.
Yourrights as a datasubject
At anypointwhilstBRIDGE HEALTH TRAVEL LTD.is in possession of orprocessingyourpersonaldata, alldatasubjectshavethefollowingrights:
• Right of access– youhavetherighttorequest a copy of theinformationthatweholdaboutyou.
• Right of rectification– youhave a righttocorrectdatathatweholdaboutyouthat is inaccurateorincomplete.
• Right to be forgotten– in certaincircumstancesyou can askforthedataweholdaboutyouto be erasedfromourrecords.
• Right torestriction of processing– wherecertainconditionsapplyyouhave a righttorestricttheprocessing.
• Right of portability– youhavetherighttohavethedataweholdaboutyoutransferredtoanotherorganisation.
• Right toobject– youhavetherighttoobjecttocertaintypes of processingsuch as direct marketing.
• Right toobjecttoautomatedprocessing, includingprofiling– youalsohavetheright not to be subjecttothe legal effects of automatedprocessingorprofiling.
IfBRIDGE HEALTH TRAVEL LTD.refusesyourrequestunderrights of access, wewillprovideyouwith a reason as towhy, whichyouhavetherighttolegallychallenge.
BRIDGE HEALTH TRAVEL LTD.at yourrequest can confirmwhatinformation it holdsaboutyouand how it is processed
You can requestthefollowinginformation:
• Identity andthecontactdetails of thepersonorganisation (BRIDGE HEALTH TRAVEL LTD.) that has determined how andwhytoprocessyourdata.
• Contactdetails of thedataprotectionofficer, whereapplicable.
• Thepurpose of theprocessing as well as the legal basisforprocessing.
• Iftheprocessing is based on thelegitimateinterests of BRIDGE HEALTH TRAVEL LTD.or a thirdpartysuch as one of itsclients, informationaboutthoseinterests.
• Thecategories of personaldatacollected, storedandprocessed.
• Recipient(s) orcategories of recipientsthatthedata is/will be disclosedto.
• How longthedatawill be stored.
• Details of yourrightstocorrect, erase, restrictorobjecttosuchprocessing.
• Information aboutyourrighttowithdrawconsent at any time.
• How tolodge a complaintwiththesupervisoryauthority (Data ProtectionRegulator).
• Whethertheprovision of personaldata is a statutoryorcontractualrequirement, or a requirementnecessarytoenterinto a contract, as well as whetheryouareobligedtoprovidethepersonaldataandthepossibleconsequences of failingtoprovidesuchdata.
• Thesource of personaldataif it wasn’tcollecteddirectlyfromyou.
• Anydetailsandinformation of automateddecisionmaking, such as profiling, andanymeaningfulinformationaboutthelogicinvolved, as well as thesignificanceandexpectedconsequences of suchprocessing.
Toaccesswhatpersonaldata is held, identificationwill be required
BRIDGE HEALTH TRAVEL LTD.willacceptthefollowingforms of ID wheninformation on yourpersonaldata is requested: a copy of yournational ID card, drivinglicense, passport, birthcertificateand a utilitybill not olderthanthreemonths. A minimum of onepiece of photographicID listedaboveand a supportingdocument is required. IfBRIDGE HEALTH TRAVEL LTD.is dissatisfiedwiththequality, furtherinformationmay be soughtbeforepersonaldata can be released.
Allrequestsshould be madeto info@bridgehealthtravel.comorbyphoning+44 7846 520164orwritingto us at theaddressfurtherbelow.
Complaints
Complaintsbyemailshould be sent to info@bridgehealthtravel.com detailingthebelowinformation
• Patient’s Name
• Address
• Date of Birth
• Date of Surgery
• A cleardescription of yourcomplaintandanyrelevanttimesanddates
• Details of anyrelevanthealthcareprovidersorsurgeons, medicalstaff
Otherpartieswillhavetheirowncomplaintsprocedureand it is advisableshouldyouhave a complaintaboutthesetoaskfor a copy of theirprocedure.
Forreasons of dataprotectionandpatientconfidentiality, wewillonlyacknowledgereceipt of thecomplaintbyemail. Response/s will be sent in writingbyemailwherepossible, but mayalso be sent via post, andsothepatient’saddresswill be required. Wemayalsorequirefurtherinformationforverificationpurposes.
Complaintsfrom an authorisedrepresentative can only be acceptedwiththewrittenconsent of thepatientconcerned.
Stage 1
A writtenacknowledgementwill be sent within 3 workingdays
Wewillundertake an immediateinvestigationintothecommentsprovidedand, onceallrelevantmedicalrecordsandreportshavebeencompiled, wewillcarryout a review. Itmayalso be necessarytotakeadvicefromotherClinicalSpecialistswithinBRIDGE.
On completion of theinvestigationreview, thecomplainantwillreceive a letter, within 20 workingdays of receivingthecomplaint. (Thistimescaledoes not includeWeekendsor Bank Holidays). Thisletterwillcontain a fullwrittenaccount of theoutcome of theinvestigation, an apologyforanydeficiencies, and an explanation of remedialactiontaken.
On anyoccasionswhen a writtenresponsecannot be providedwithinthistimescale, wewillinformthepatient of thestatus of thecomplaint at a minimum of 20 workingdayintervalsandaimtoreach a timelyconclusion.
A complaintshould be made as soon as possibleandwithin 6 months of thedate of theevent, which is thesubject of thecomplaint, or as soon as thematterfirstcametotheattention of thecomplainant.
Patientsseekingtoclarifycommentsmade, shouldwrite as soon as possibleaftertheresponse at Stage 1and a furtherresponsewill be providedwithin 20 workingdays.
Stage 2
If, followingreceipt of the final responsefromtheClinicDirector, a patientwishestoseek a review of Stage 1 they shouldwritetotheStage 2 ComplaintsReview Manager at thesameaddress.
Thisrequestshould be madewithin 4 months of the final writtenresponse, statingthereasonwhy they are not satisfiedwiththeStage 1 handling of thecomplaint.
A writtenacknowledgementwill be sent within 3 workingdays (unless a fullreply can be sent within 5 workingdays).
TheComplaintsReview Manager willundertake an immediatereviewintotheoutcomeprovided at Stage 1 bytheClinicDirector.
TheStage 2 ComplaintsReview Manager willrespond, followingreview, within 20 workingdays of receivingtheletter, toconfirmthedecisionsandactionstakenbytheComplaints Manager ortooffer an alternateresolution.
Wheretheinvestigation is still in progressand a decision has not beenmade, theComplaintsReview Manager willsend a letterexplainingthereasonforthedelaytothecomplainant, at a minimum every 20 workingdays.
FQ About Gastric Balloon Clinic in Antalya / Turkey
The choice between gastric sleeve surgery and gastric bypass depends on individual factors. The sleeve is less invasive and focuses solely on restricting stomach size, while the bypass alters both stomach size and digestive processes. Bypass surgery often results in more weight loss but comes with higher risks of malabsorption and complications.
On average, a mini gastric bypass surgery can take about 45 minutes to an hour to perform, however keep in mind that it will differ according to each patient and surgeon Bread, Rice, and Pasta - Because of the starchy nature of bread, rice, and pasta, after your surgery, they can form a paste in your throat that is hard to swallow without liquid. In some cases, they can block the stoma, the hole to the pouch that is your new stomach. Pizza and pasta are normally favorites, but after bariatric surgery, they should... +More
A full-body lift involves making multiple incisions around different target areas of the body. These incisions can be minor or severe and differ for each patient, depending on the amount and location of fat on their body. This makes the full-body lift an extremely personalized cosmetic surgery.Targeting a particular area, the surgeon makes an incision, exposing the underlying tissue and muscles. The extra fat, skin, and tissue are removed, followed by tightening of the muscles. The remaining skin is repositioned... +More
The intragastric balloon is the first of the endoscopic techniques which have the potential to be important means of achieving weight loss without the need for surgery. This is the only endoscopic technique which currently we offer at CBS. But the field of endoscopic techniques for weight loss is a rapidly developing one and further techniques could be available in the not-too-distant future. The intragastric balloon is a day procedure. You are very lightly anaesthetised during the procedure as it can be... +More
Foods to Avoid After Bariatric Surgery TurkeyRed meat that's tough or dry.Greasy, high fat foods.Heavily seasoned or spicy foods.Sugar alcohols, such as erythritol, glycerol, mannitol, sorbitol and xylitol.Foods reheated in the microwave.
The cost of gastric sleeve surgery in Antalya typically ranges between £2,500 and £4,500, depending on the hospital and the surgeon's experience. The price often includes pre-op consultations, surgery, hospital stay, and post-op care, making it a cost-effective option for many.
Medical equipment and standards simply aren't as highly regulated in Turkey as they are in the UK and EU countries. As Turkey isn't part of the EU, they do not comply with the strict guidelines that we see in countries like France and Germany. Bariatric Surgery Turkey Price For more details in our article, Why is gastric surgery so cheap in Antalya where you will find all the information about Why is gastric surgery so cheap in Antalya please contact us. Why is gastric surgery so cheap in Antalya Medical... +More
The mini gastric bypass is a simpler, shorter version of the traditional gastric bypass surgery. It involves creating a smaller stomach pouch and bypassing a section of the intestines, leading to faster recovery. This procedure tends to be less expensive and carries fewer risks than traditional bypass surgery.
You'll likely not be able to have surgery if you have these conditions: Blood-clotting disorders. Severe heart disease that prohibits the safe use of anesthesia. Other conditions that increase the risk of using anesthesia. Bariatric Surgery Turkey Price For more details in our article, Who shouldn't get bariatric surgery in izmir where you will find all the information about Who shouldn't get bariatric surgery in izmir please contact us. Who shouldn't get bariatric surgery in izmir You'll likely not be able to... +More
In the UK, prescription slimming pills like Orlistat are available to help with weight loss, particularly for individuals with a high BMI. These pills work by reducing fat absorption in the digestive system. Over-the-counter slimming aids are also available but may not be as effective or safe without professional guidance.
The stomach balloon cost is similar to that of the gastric balloon, ranging from £1,450 to £1,450 in the UK. This temporary, non-surgical procedure is effective for short-term weight loss and is often used as a tool to help patients lose weight before considering surgical options.
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5 Years of Helping 15,000+ People Change Their Lives
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£ 1580£ 1450GASTRIC BALLOON PROCEDURE PACKAGEGive a call to learn more about what’s included and to come up with a tailored plan if you need unique accommodations that are not listed below.
- Airport
- Hotel
- Hospital transfer
- The balloon is placed via endoscopy, the procedure takes 15-20 minutes and you are discharged after 2-3 hours. It is enough to stay here for 1 night.
- Blood samples & x-rays
- 5 year follow up
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£ 2750£ 2550GASTRIC SLEEVE PACKAGEGASTRIC SLEEVE PACKAGE COST TURKEY / ANTALYA
Give a call to learn more about what’s included and to come up with a tailored plan if you need unique accommodations that are not listed below.- Airport
- Hotel
- Hospital transfer
- 4 day stay at hospital
- Blood samples & x-rays
- 5 year follow up
-
£ 3100£ 2900MINI GASTRIC BYPASS PACKAGEMINI GASTRIC BYPASS PACKAGE TURKEY
Give a call to learn more about what’s included and to come up with a tailored plan if you need unique accommodations that are not listed below.- Airport
- Hotel
- Hospital transfer
- 4 day stay at hospital
- Blood samples & x-rays
- 5 year follow up
