Privacy Policy and Complaints Procedure
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Privacy Policy and Complaints Procedure
Introduction
Thisdocumentreferstopersonaldata, which is defined as informationconcerninganylivingperson (a naturalpersonwhohereafterwill be calledthe Data Subject) that is not already in thepublic domain.
The General Data ProtectionRegulation (GDPR) seekstoprotectandenhancetherights of datasubjects. Theserightscoverthesafeguarding of personaldata, protectionagainsttheunlawfulprocessing of personaldataandtheunrestrictedmovement of personaldatawithinthe EU. Itshould be notedthat GDPR does not applytoinformationalready in thepublic domain.
BRIDGE HEALTH TRAVEL LTD.is pleasedtoprovidethefollowingPrivacyNotice:
Personal Data
BRIDGE HEALTH TRAVEL LTD.usestheinformationcollectedfromyoutoprovidequotations, maketelephonecontactandtoemailyou marketing informationwhichBRIDGE HEALTH TRAVEL LTD.believesmay be of interesttoyouandyourbusiness. InyoumakinginitialcontactyouconsenttoBRIDGE HEALTH TRAVEL LTD.maintaining a marketing dialoguewithyouuntilyoueitheroptout (whichyou can do at anystage) orwedecidetodesist in promotingourservices. BRIDGE HEALTH TRAVEL LTD.alsoacts on behalf of itsclients in thecapacity of dataprocessor. Whenworkingexclusively as a dataprocessor, BRIDGE HEALTH TRAVEL LTD.will be acting on theinstruction of itsclient, andwillwork hard toensurethattheclient is fully GDPR compliant.
Somepersonaldatamay be collectedaboutyoufromtheformsandsurveysyoucomplete, fromrecords of ourcorrespondenceandphonecallsanddetails of yourvisitstoourwebsite, including but not limitedtopersonallyidentifyinginformationlike Internet Protocol (IP) addresses. BRIDGE HEALTH TRAVEL LTD.mayfrom time to time usesuchinformationtoidentifyitsvisitors. BRIDGE HEALTH TRAVEL LTD.mayalsocollectstatisticsaboutthebehaviour of visitorstoitswebsite.
BRIDGE HEALTH TRAVEL LTD.’ websiteusescookies, which is a string of informationthat a websitestores on a visitor’scomputer, andthatthevisitor’s browser providestothewebsiteeach time thevisitorreturns. OurwebsiteusescookiestohelpBRIDGE HEALTH TRAVEL LTD.identifyandtrackvisitorsandtheirwebsiteaccesspreferences. BRIDGE HEALTH TRAVEL LTD.websitevisitorswho do not wishtohavecookiesplaced on theircomputersshould set theirbrowserstorefusecookiesbeforeusingBRIDGE HEALTH TRAVEL LTD.’swebsite.
AnyinformationBRIDGE HEALTH TRAVEL LTD.holdsaboutyouandyourbusinessencompassesallthedetailsweholdaboutyouandanysalestransactionsincludinganythird-partyinformationwehaveobtainedaboutyoufrompublicsourcesandourownsupplierssuch as creditreferencingagencies.
BRIDGE HEALTH TRAVEL LTD.willonlycollecttheinformationneededsothat it can provideyouwith marketing andconsultingservices, thisagencydoes not sellor broker yourdata, althoughcoincidentallytheremay be timeswhenyourinformationcould be contained in datathatBRIDGE HEALTH TRAVEL LTD.haspurchasedfrom a third-partylist broker, on behalf of a client.
Legal basisforprocessinganypersonaldata
TomeetBRIDGE HEALTH TRAVEL LTD.’ contractualobligationstoclientsandtoalsorespondto marketing enquiries.
LegitimateinterestspursuedbyBRIDGE HEALTH TRAVEL LTD.and/oritsclients
Topromotethe marketing andconsultingservicesofferedbyBRIDGE HEALTH TRAVEL LTD.and/orto market theservicesand/orproductsofferedbyBRIDGE HEALTH TRAVEL LTD.’ existingclients.
Consent
Through agreeingtothisprivacynoticeyouareconsentingtoBRIDGE HEALTH TRAVEL LTD.processingyourpersonaldataforthepurposesoutlined. You can withdrawconsent at any time byemailing info@bridgehealthtravel.com orwritingto us, seelastsectionforfullcontactdetails.
Disclosure
BRIDGE HEALTH TRAVEL LTD.may on occasionspassyourPersonal Information tothirdpartiesexclusivelytoprocesswork on itsbehalf. BRIDGE HEALTH TRAVEL LTD.requiresthesepartiestoagreetoprocessthisinformationbased on ourinstructionsandrequirementsconsistentwiththisPrivacyNoticeand GDPR.
BRIDGE HEALTH TRAVEL LTD.do not broker orpass on informationgainedfromyourengagementwiththeagencywithoutyourconsent. However, BRIDGE HEALTH TRAVEL LTD.maydiscloseyourPersonal Information tomeet legal obligations, regulationsorvalidgovernmentalrequest. TheagencymayalsoenforceitsTermsandConditions, includinginvestigatingpotentialviolations of itsTermsandConditionstodetect, preventormitigatefraudorsecurityortechnicalissues; ortoprotectagainstimminentharmtotherights, propertyorsafety of BRIDGE HEALTH TRAVEL LTD., itsclientsand/orthewidercommunity.
RetentionPolicy
BRIDGE HEALTH TRAVEL LTD.willprocesspersonaldataduringtheduration of anycontractandwillcontinuetostoreonlythepersonaldataneededforbetween a minimum of fiveanduptotwentyyearsafterthecontract has expiredtomeetany legal obligations.
Datastorage
Data is held in UK usingdifferent (multiple) servers. BRIDGE HEALTH TRAVEL LTD.does not storepersonaldataoutsidethe EEA.
Yourrights as a datasubject
At anypointwhilstBRIDGE HEALTH TRAVEL LTD.is in possession of orprocessingyourpersonaldata, alldatasubjectshavethefollowingrights:
• Right of access– youhavetherighttorequest a copy of theinformationthatweholdaboutyou.
• Right of rectification– youhave a righttocorrectdatathatweholdaboutyouthat is inaccurateorincomplete.
• Right to be forgotten– in certaincircumstancesyou can askforthedataweholdaboutyouto be erasedfromourrecords.
• Right torestriction of processing– wherecertainconditionsapplyyouhave a righttorestricttheprocessing.
• Right of portability– youhavetherighttohavethedataweholdaboutyoutransferredtoanotherorganisation.
• Right toobject– youhavetherighttoobjecttocertaintypes of processingsuch as direct marketing.
• Right toobjecttoautomatedprocessing, includingprofiling– youalsohavetheright not to be subjecttothe legal effects of automatedprocessingorprofiling.
IfBRIDGE HEALTH TRAVEL LTD.refusesyourrequestunderrights of access, wewillprovideyouwith a reason as towhy, whichyouhavetherighttolegallychallenge.
BRIDGE HEALTH TRAVEL LTD.at yourrequest can confirmwhatinformation it holdsaboutyouand how it is processed
You can requestthefollowinginformation:
• Identity andthecontactdetails of thepersonorganisation (BRIDGE HEALTH TRAVEL LTD.) that has determined how andwhytoprocessyourdata.
• Contactdetails of thedataprotectionofficer, whereapplicable.
• Thepurpose of theprocessing as well as the legal basisforprocessing.
• Iftheprocessing is based on thelegitimateinterests of BRIDGE HEALTH TRAVEL LTD.or a thirdpartysuch as one of itsclients, informationaboutthoseinterests.
• Thecategories of personaldatacollected, storedandprocessed.
• Recipient(s) orcategories of recipientsthatthedata is/will be disclosedto.
• How longthedatawill be stored.
• Details of yourrightstocorrect, erase, restrictorobjecttosuchprocessing.
• Information aboutyourrighttowithdrawconsent at any time.
• How tolodge a complaintwiththesupervisoryauthority (Data ProtectionRegulator).
• Whethertheprovision of personaldata is a statutoryorcontractualrequirement, or a requirementnecessarytoenterinto a contract, as well as whetheryouareobligedtoprovidethepersonaldataandthepossibleconsequences of failingtoprovidesuchdata.
• Thesource of personaldataif it wasn’tcollecteddirectlyfromyou.
• Anydetailsandinformation of automateddecisionmaking, such as profiling, andanymeaningfulinformationaboutthelogicinvolved, as well as thesignificanceandexpectedconsequences of suchprocessing.
Toaccesswhatpersonaldata is held, identificationwill be required
BRIDGE HEALTH TRAVEL LTD.willacceptthefollowingforms of ID wheninformation on yourpersonaldata is requested: a copy of yournational ID card, drivinglicense, passport, birthcertificateand a utilitybill not olderthanthreemonths. A minimum of onepiece of photographicID listedaboveand a supportingdocument is required. IfBRIDGE HEALTH TRAVEL LTD.is dissatisfiedwiththequality, furtherinformationmay be soughtbeforepersonaldata can be released.
Allrequestsshould be madeto info@bridgehealthtravel.comorbyphoning+44 7846 520164orwritingto us at theaddressfurtherbelow.
Complaints
Complaintsbyemailshould be sent to info@bridgehealthtravel.com detailingthebelowinformation
• Patient’s Name
• Address
• Date of Birth
• Date of Surgery
• A cleardescription of yourcomplaintandanyrelevanttimesanddates
• Details of anyrelevanthealthcareprovidersorsurgeons, medicalstaff
Otherpartieswillhavetheirowncomplaintsprocedureand it is advisableshouldyouhave a complaintaboutthesetoaskfor a copy of theirprocedure.
Forreasons of dataprotectionandpatientconfidentiality, wewillonlyacknowledgereceipt of thecomplaintbyemail. Response/s will be sent in writingbyemailwherepossible, but mayalso be sent via post, andsothepatient’saddresswill be required. Wemayalsorequirefurtherinformationforverificationpurposes.
Complaintsfrom an authorisedrepresentative can only be acceptedwiththewrittenconsent of thepatientconcerned.
Stage 1
A writtenacknowledgementwill be sent within 3 workingdays
Wewillundertake an immediateinvestigationintothecommentsprovidedand, onceallrelevantmedicalrecordsandreportshavebeencompiled, wewillcarryout a review. Itmayalso be necessarytotakeadvicefromotherClinicalSpecialistswithinBRIDGE.
On completion of theinvestigationreview, thecomplainantwillreceive a letter, within 20 workingdays of receivingthecomplaint. (Thistimescaledoes not includeWeekendsor Bank Holidays). Thisletterwillcontain a fullwrittenaccount of theoutcome of theinvestigation, an apologyforanydeficiencies, and an explanation of remedialactiontaken.
On anyoccasionswhen a writtenresponsecannot be providedwithinthistimescale, wewillinformthepatient of thestatus of thecomplaint at a minimum of 20 workingdayintervalsandaimtoreach a timelyconclusion.
A complaintshould be made as soon as possibleandwithin 6 months of thedate of theevent, which is thesubject of thecomplaint, or as soon as thematterfirstcametotheattention of thecomplainant.
Patientsseekingtoclarifycommentsmade, shouldwrite as soon as possibleaftertheresponse at Stage 1and a furtherresponsewill be providedwithin 20 workingdays.
Stage 2
If, followingreceipt of the final responsefromtheClinicDirector, a patientwishestoseek a review of Stage 1 they shouldwritetotheStage 2 ComplaintsReview Manager at thesameaddress.
Thisrequestshould be madewithin 4 months of the final writtenresponse, statingthereasonwhy they are not satisfiedwiththeStage 1 handling of thecomplaint.
A writtenacknowledgementwill be sent within 3 workingdays (unless a fullreply can be sent within 5 workingdays).
TheComplaintsReview Manager willundertake an immediatereviewintotheoutcomeprovided at Stage 1 bytheClinicDirector.
TheStage 2 ComplaintsReview Manager willrespond, followingreview, within 20 workingdays of receivingtheletter, toconfirmthedecisionsandactionstakenbytheComplaints Manager ortooffer an alternateresolution.
Wheretheinvestigation is still in progressand a decision has not beenmade, theComplaintsReview Manager willsend a letterexplainingthereasonforthedelaytothecomplainant, at a minimum every 20 workingdays.
FQ About Gastric Balloon Clinic in Antalya / Turkey
The Allurion swallowable gastric balloon, which doesnt require surgery or endoscopy, is a breakthrough weight-loss solution available in Antalya. Many international patients have chosen this option due to its convenience and minimal invasiveness. Reviews highlight the ease of the procedurepatients swallow the balloon in capsule form, and it inflates in the stomach, leading to gradual weight loss. Most patients report a positive experience, citing Antalyas state-of-the-art medical facilities and the attention to... +More
Gastric Balloon Turkey Price Whatclinic Reviews in Turkey Gastric Balloon Turkey Price Reviews in Turkey We tried to collect comments for you under the topic title Gastric Balloon Turkey Price Reviews in Turkey The safety of gastric sleeve surgery, or any medical procedure, in Turkey or any other country depends on various factors, including the expertise of the medical professionals, the quality of healthcare facilities, and adherence to safety standards and protocols. While Turkey has gained recognition as a... +More
You can usually start eating regular foods about three months after surgery. At each stage of the gastric bypass diet, you must be careful to: Drink 64 ounces of fluid a day, to avoid dehydration. Sip liquids between meals, not with meals. Bariatric Surgery Turkey Price For more details in our article, Can you ever eat normally after gastric bypass where you will find all the information about Can you ever eat normally after gastric bypass please contact us. Can you ever eat normally after gastric bypass You can... +More
Common gastritis symptoms include stomach pain, bloating, nausea, vomiting, and indigestion. Chronic gastritis may cause long-term discomfort, while acute cases can result in sharp pain. Treatment often involves antacids, antibiotics (for bacterial infections), and lifestyle modifications like dietary changes.
The primary difference between mini gastric bypass surgery and a full gastric bypass is that the mini version of the surgery is performed in a modified manner that involves less intestinal rerouting and a shorter overall surgery time. After surgery, you should avoid nonsteroidal anti-inflammatory drugs (NSAIDs), such as aspirin, ibuprofen (Motrin, Advil) and naproxen (Aleve). NSAIDs increase the risk of stomach ulcers. Patients who had gastric bypass surgery should avoid these medications indefinitely. Bread, Rice... +More
Turkey Antalya Sleeve gastrectomy - from $2500 Bariatric Surgery Turkey Price For more details in our article, How much is gastric sleeve where you will find all the information about How much is gastric sleeve please contact us. How much is gastric sleeve Turkey Antalya Sleeve gastrectomy - from $2500 Bariatric Surgery Turkey Price
After Vertical Sleeve Gastrectomy (VSG), patients must follow a strict diet to ensure the stomach heals properly and to promote weight loss. The post-op diet begins with liquids and progresses to soft foods, and eventually solids. It emphasizes protein intake, hydration, and portion control to avoid complications like vomiting or nutrient deficiencies.
While gastric sleeve surgery is highly effective for weight loss, it does come with potential side effects. Common negative side effects include acid reflux, nausea, vomiting, and nutritional deficiencies. In some cases, patients may also experience complications like infections or leaks at the surgical site. Long-term side effects can include food intolerances and an increased risk of gallstones. It's essential to consult with a medical professional to fully understand the risks before undergoing surgery.
Medical equipment and standards simply aren't as highly regulated in Turkey as they are in the UK and EU countries. As Turkey isn't part of the EU, they do not comply with the strict guidelines that we see in countries like France and Germany. Bariatric Surgery Turkey Price For more details in our article, Why is gastric surgery so cheap in Istanbul where you will find all the information about Why is gastric surgery so cheap in Istanbul please contact us. Why is gastric surgery so cheap in Istanbul Medical... +More
Turkey has become a top destination for individuals seeking bariatric surgery and other weight-loss treatments. Weight loss centers in Turkey offer a variety of procedures, including gastric sleeve, gastric bypass, and non-surgical methods like intragastric balloons. These centers attract patients from around the world due to the combination of advanced medical technology, skilled surgeons, and lower costs compared to Western countries.
In the UK, gastric sleeve surgery is available through the National Health Service (NHS) for patients who meet specific criteria, such as having a Body Mass Index (BMI) over 40 or over 35 with obesity-related health conditions. Private options are also available, and the cost typically ranges from £8,000 to £12,000.
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5 Years of Helping 15,000+ People Change Their Lives
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£ 1580£ 1450GASTRIC BALLOON PROCEDURE PACKAGEGive a call to learn more about what’s included and to come up with a tailored plan if you need unique accommodations that are not listed below.
- Airport
- Hotel
- Hospital transfer
- The balloon is placed via endoscopy, the procedure takes 15-20 minutes and you are discharged after 2-3 hours. It is enough to stay here for 1 night.
- Blood samples & x-rays
- 5 year follow up
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£ 2750£ 2550GASTRIC SLEEVE PACKAGEGASTRIC SLEEVE PACKAGE COST TURKEY / ANTALYA
Give a call to learn more about what’s included and to come up with a tailored plan if you need unique accommodations that are not listed below.- Airport
- Hotel
- Hospital transfer
- 4 day stay at hospital
- Blood samples & x-rays
- 5 year follow up
-
£ 3100£ 2900MINI GASTRIC BYPASS PACKAGEMINI GASTRIC BYPASS PACKAGE TURKEY
Give a call to learn more about what’s included and to come up with a tailored plan if you need unique accommodations that are not listed below.- Airport
- Hotel
- Hospital transfer
- 4 day stay at hospital
- Blood samples & x-rays
- 5 year follow up
