Privacy Policy and Complaints Procedure

 

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Privacy Policy and Complaints Procedure
Introduction
Thisdocumentreferstopersonaldata, which is defined as informationconcerninganylivingperson (a naturalpersonwhohereafterwill be calledthe Data Subject) that is not already in thepublic domain.
The General Data ProtectionRegulation (GDPR) seekstoprotectandenhancetherights of datasubjects. Theserightscoverthesafeguarding of personaldata, protectionagainsttheunlawfulprocessing of personaldataandtheunrestrictedmovement of personaldatawithinthe EU. Itshould be notedthat GDPR does not applytoinformationalready in thepublic domain.
BRIDGE HEALTH TRAVEL LTD.is pleasedtoprovidethefollowingPrivacyNotice:
 
Personal Data
BRIDGE HEALTH TRAVEL LTD.usestheinformationcollectedfromyoutoprovidequotations, maketelephonecontactandtoemailyou marketing informationwhichBRIDGE HEALTH TRAVEL LTD.believesmay be of interesttoyouandyourbusiness. InyoumakinginitialcontactyouconsenttoBRIDGE HEALTH TRAVEL LTD.maintaining a marketing dialoguewithyouuntilyoueitheroptout (whichyou can do at anystage) orwedecidetodesist in promotingourservices. BRIDGE HEALTH TRAVEL LTD.alsoacts on behalf of itsclients in thecapacity of dataprocessor. Whenworkingexclusively as a dataprocessor, BRIDGE HEALTH TRAVEL LTD.will be acting on theinstruction of itsclient, andwillwork hard toensurethattheclient is fully GDPR compliant.
Somepersonaldatamay be collectedaboutyoufromtheformsandsurveysyoucomplete, fromrecords of ourcorrespondenceandphonecallsanddetails of yourvisitstoourwebsite, including but not limitedtopersonallyidentifyinginformationlike Internet Protocol (IP) addresses. BRIDGE HEALTH TRAVEL LTD.mayfrom time to time usesuchinformationtoidentifyitsvisitors. BRIDGE HEALTH TRAVEL LTD.mayalsocollectstatisticsaboutthebehaviour of visitorstoitswebsite.
BRIDGE HEALTH TRAVEL LTD.’ websiteusescookies, which is a string of informationthat a websitestores on a visitor’scomputer, andthatthevisitor’s browser providestothewebsiteeach time thevisitorreturns.  OurwebsiteusescookiestohelpBRIDGE HEALTH TRAVEL LTD.identifyandtrackvisitorsandtheirwebsiteaccesspreferences.  BRIDGE HEALTH TRAVEL LTD.websitevisitorswho do not wishtohavecookiesplaced on theircomputersshould set theirbrowserstorefusecookiesbeforeusingBRIDGE HEALTH TRAVEL LTD.’swebsite.
AnyinformationBRIDGE HEALTH TRAVEL LTD.holdsaboutyouandyourbusinessencompassesallthedetailsweholdaboutyouandanysalestransactionsincludinganythird-partyinformationwehaveobtainedaboutyoufrompublicsourcesandourownsupplierssuch as creditreferencingagencies.
BRIDGE HEALTH TRAVEL LTD.willonlycollecttheinformationneededsothat it can provideyouwith marketing andconsultingservices, thisagencydoes not sellor broker yourdata, althoughcoincidentallytheremay be timeswhenyourinformationcould be contained in datathatBRIDGE HEALTH TRAVEL LTD.haspurchasedfrom a third-partylist broker, on behalf of a client.
Legal basisforprocessinganypersonaldata
TomeetBRIDGE HEALTH TRAVEL LTD.’ contractualobligationstoclientsandtoalsorespondto marketing enquiries.
LegitimateinterestspursuedbyBRIDGE HEALTH TRAVEL LTD.and/oritsclients
Topromotethe marketing andconsultingservicesofferedbyBRIDGE HEALTH TRAVEL LTD.and/orto market theservicesand/orproductsofferedbyBRIDGE HEALTH TRAVEL LTD.’ existingclients.
Consent
Through agreeingtothisprivacynoticeyouareconsentingtoBRIDGE HEALTH TRAVEL LTD.processingyourpersonaldataforthepurposesoutlined. You can withdrawconsent at any time byemailing info@bridgehealthtravel.com orwritingto us, seelastsectionforfullcontactdetails.
Disclosure
BRIDGE HEALTH TRAVEL LTD.may on occasionspassyourPersonal Information tothirdpartiesexclusivelytoprocesswork on itsbehalf. BRIDGE HEALTH TRAVEL LTD.requiresthesepartiestoagreetoprocessthisinformationbased on ourinstructionsandrequirementsconsistentwiththisPrivacyNoticeand GDPR.
BRIDGE HEALTH TRAVEL LTD.do not broker orpass on informationgainedfromyourengagementwiththeagencywithoutyourconsent. However, BRIDGE HEALTH TRAVEL LTD.maydiscloseyourPersonal Information tomeet legal obligations, regulationsorvalidgovernmentalrequest. TheagencymayalsoenforceitsTermsandConditions, includinginvestigatingpotentialviolations of itsTermsandConditionstodetect, preventormitigatefraudorsecurityortechnicalissues; ortoprotectagainstimminentharmtotherights, propertyorsafety of BRIDGE HEALTH TRAVEL LTD., itsclientsand/orthewidercommunity.
RetentionPolicy
BRIDGE HEALTH TRAVEL LTD.willprocesspersonaldataduringtheduration of anycontractandwillcontinuetostoreonlythepersonaldataneededforbetween a minimum of fiveanduptotwentyyearsafterthecontract has expiredtomeetany legal obligations.
Datastorage
Data is held in UK usingdifferent (multiple) servers. BRIDGE HEALTH TRAVEL LTD.does not storepersonaldataoutsidethe EEA.
Yourrights as a datasubject
At anypointwhilstBRIDGE HEALTH TRAVEL LTD.is in possession of orprocessingyourpersonaldata, alldatasubjectshavethefollowingrights:
Right of access– youhavetherighttorequest a copy of theinformationthatweholdaboutyou.
Right of rectification– youhave a righttocorrectdatathatweholdaboutyouthat is inaccurateorincomplete.
Right to be forgotten– in certaincircumstancesyou can askforthedataweholdaboutyouto be erasedfromourrecords.
Right torestriction of processing– wherecertainconditionsapplyyouhave a righttorestricttheprocessing.
Right of portability– youhavetherighttohavethedataweholdaboutyoutransferredtoanotherorganisation.
Right toobject– youhavetherighttoobjecttocertaintypes of processingsuch as direct marketing.
Right toobjecttoautomatedprocessing, includingprofiling– youalsohavetheright not to be subjecttothe legal effects of automatedprocessingorprofiling.
IfBRIDGE HEALTH TRAVEL LTD.refusesyourrequestunderrights of access, wewillprovideyouwith a reason as towhy, whichyouhavetherighttolegallychallenge.
BRIDGE HEALTH TRAVEL LTD.at yourrequest can confirmwhatinformation it holdsaboutyouand how it is processed
You can requestthefollowinginformation:
Identity andthecontactdetails of thepersonorganisation (BRIDGE HEALTH TRAVEL LTD.) that has determined how andwhytoprocessyourdata.
Contactdetails of thedataprotectionofficer, whereapplicable.
Thepurpose of theprocessing as well as the legal basisforprocessing.
Iftheprocessing is based on thelegitimateinterests of BRIDGE HEALTH TRAVEL LTD.or a thirdpartysuch as one of itsclients, informationaboutthoseinterests.
Thecategories of personaldatacollected, storedandprocessed.
Recipient(s) orcategories of recipientsthatthedata is/will be disclosedto.
How longthedatawill be stored.
Details of yourrightstocorrect, erase, restrictorobjecttosuchprocessing.
Information aboutyourrighttowithdrawconsent at any time.
How tolodge a complaintwiththesupervisoryauthority (Data ProtectionRegulator).
Whethertheprovision of personaldata is a statutoryorcontractualrequirement, or a requirementnecessarytoenterinto a contract, as well as whetheryouareobligedtoprovidethepersonaldataandthepossibleconsequences of failingtoprovidesuchdata.
Thesource of personaldataif it wasn’tcollecteddirectlyfromyou.
Anydetailsandinformation of automateddecisionmaking, such as profiling, andanymeaningfulinformationaboutthelogicinvolved, as well as thesignificanceandexpectedconsequences of suchprocessing.
Toaccesswhatpersonaldata is held, identificationwill be required
BRIDGE HEALTH TRAVEL LTD.willacceptthefollowingforms of ID wheninformation on yourpersonaldata is requested: a copy of yournational ID card, drivinglicense, passport, birthcertificateand a utilitybill not olderthanthreemonths. A minimum of onepiece of photographicID listedaboveand a supportingdocument is required. IfBRIDGE HEALTH TRAVEL LTD.is dissatisfiedwiththequality, furtherinformationmay be soughtbeforepersonaldata can be released.
Allrequestsshould be madeto info@bridgehealthtravel.comorbyphoning+44 7846 520164orwritingto us at theaddressfurtherbelow.
 
Complaints
Complaintsbyemailshould be sent to info@bridgehealthtravel.com detailingthebelowinformation 
Patient’s Name
Address
Date of Birth
Date of Surgery 
A cleardescription of yourcomplaintandanyrelevanttimesanddates 
Details of anyrelevanthealthcareprovidersorsurgeons, medicalstaff
Otherpartieswillhavetheirowncomplaintsprocedureand it is advisableshouldyouhave a complaintaboutthesetoaskfor a copy of theirprocedure.
Forreasons of dataprotectionandpatientconfidentiality, wewillonlyacknowledgereceipt of thecomplaintbyemail. Response/s will be sent in writingbyemailwherepossible, but mayalso be sent via post, andsothepatient’saddresswill be required. Wemayalsorequirefurtherinformationforverificationpurposes. 
Complaintsfrom an authorisedrepresentative can only be acceptedwiththewrittenconsent of thepatientconcerned. 
Stage 1
A writtenacknowledgementwill be sent within 3 workingdays 
Wewillundertake an immediateinvestigationintothecommentsprovidedand, onceallrelevantmedicalrecordsandreportshavebeencompiled, wewillcarryout a review. Itmayalso be necessarytotakeadvicefromotherClinicalSpecialistswithinBRIDGE.
On completion of theinvestigationreview, thecomplainantwillreceive a letter, within 20 workingdays of receivingthecomplaint. (Thistimescaledoes not includeWeekendsor Bank Holidays). Thisletterwillcontain a fullwrittenaccount of theoutcome of theinvestigation, an apologyforanydeficiencies, and an explanation of remedialactiontaken. 
On anyoccasionswhen a writtenresponsecannot be providedwithinthistimescale, wewillinformthepatient of thestatus of thecomplaint at a minimum of 20 workingdayintervalsandaimtoreach a timelyconclusion. 
A complaintshould be made as soon as possibleandwithin 6 months of thedate of theevent, which is thesubject of thecomplaint, or as soon as thematterfirstcametotheattention of thecomplainant. 
Patientsseekingtoclarifycommentsmade, shouldwrite as soon as possibleaftertheresponse at Stage 1and a furtherresponsewill be providedwithin 20 workingdays. 
Stage 2
If, followingreceipt of the final responsefromtheClinicDirector, a patientwishestoseek a review of Stage 1 they shouldwritetotheStage 2 ComplaintsReview Manager at thesameaddress. 
Thisrequestshould be madewithin 4 months of the final writtenresponse, statingthereasonwhy they are not satisfiedwiththeStage 1 handling of thecomplaint. 
A writtenacknowledgementwill be sent within 3 workingdays (unless a fullreply can be sent within 5 workingdays). 
TheComplaintsReview Manager willundertake an immediatereviewintotheoutcomeprovided at Stage 1 bytheClinicDirector. 
TheStage 2 ComplaintsReview Manager willrespond, followingreview, within 20 workingdays of receivingtheletter, toconfirmthedecisionsandactionstakenbytheComplaints Manager ortooffer an alternateresolution. 
Wheretheinvestigation is still in progressand a decision has not beenmade, theComplaintsReview Manager willsend a letterexplainingthereasonforthedelaytothecomplainant, at a minimum every 20 workingdays. 

FQ About Gastric Balloon Clinic in Antalya / Turkey

A Gastrointestinal (GI) doctor, also known as a gastroenterologist, specializes in diagnosing and treating conditions affecting the digestive system. This includes the esophagus, stomach, intestines, liver, pancreas, and gallbladder. Common reasons to see a GI doctor include chronic heartburn, abdominal pain, irritable bowel syndrome (IBS), Crohn’s disease, and more. GI doctors play a critical role in managing post-operative care for patients who have undergone bariatric surgery to ensure proper digestion and... +More
Tummy illness refers to a range of conditions affecting the stomach, including gastroenteritis, ulcers, acid reflux, and food intolerances. Symptoms can include nausea, bloating, and abdominal pain. In cases of chronic or severe symptoms, consulting a gastroenterologist is essential for diagnosis and treatment.
A total gastrectomy is a surgical procedure where the entire stomach is removed, usually due to stomach cancer or severe damage. The esophagus is then directly connected to the small intestine. This life-altering surgery requires patients to follow strict dietary guidelines, including smaller, more frequent meals, and take supplements to ensure proper nutrition.
Gastric Balloon Turkey Price Whatclinic Reviews in Turkey Gastric Balloon Turkey Price Reviews in Turkey We tried to collect comments for you under the topic title Gastric Balloon Turkey Price Reviews in Turkey The safety of gastric sleeve surgery, or any medical procedure, in Turkey or any other country depends on various factors, including the expertise of the medical professionals, the quality of healthcare facilities, and adherence to safety standards and protocols. While Turkey has gained recognition as a... +More
Weight loss pills include prescription medications like Orlistat (which blocks fat absorption) and over-the-counter supplements marketed to boost metabolism or suppress appetite. While some medications are effective when used correctly, they must be combined with lifestyle changes like diet and exercise for long-term success.
The gastric sleeve operation may be a reasonable option for patients with lower starting body mass index (BMI 30-34.9, generally 50-75 pounds over ideal weight) who have been unable to lose weight and maintain weight loss using nonoperative methods. Bariatric Surgery Turkey Price For more details in our article, Can I get VSG with a BMI of 32 where you will find all the information about Can I get VSG with a BMI of 32 please contact us. Can I get VSG with a BMI of 32 The gastric sleeve operation may be a... +More
The balloon pill, also known as the gastric balloon, is a non-surgical weight-loss device that is swallowed and then inflated inside the stomach. It takes up space, helping patients feel fuller on less food. The balloon is temporary and is usually left in place for six months before being removed. It is a popular option for people who want a non-invasive weight-loss method without committing to surgery.
The primary benefit of the mini gastric bypass is that it can be performed in less time than a traditional gastric bypass. By estimates, a mini gastric bypass is 50 minutes faster. The surgery is also less complicated than a traditional gastric bypass and theoretically results in fewer complications
The death rate for gastric sleeve surgery in Antalya is extremely low, with rates similar to those in Western countries. With advancements in laparoscopic surgery and highly trained bariatric surgeons, the mortality rate is estimated to be less than 0.1%. Most complications are manageable and arise from issues such as leaks or infections.
Finding the best clinic in Antalya for gastric sleeve surgery requires thorough research. The top clinics boast state-of-the-art facilities, highly experienced surgeons, and excellent aftercare. Some clinics specialize in bariatric surgery, offering a tailored approach to each patient’s needs. Patients should look for clinics with internationally accredited surgeons, positive testimonials, and transparent pricing. Researching online reviews and consulting with medical tourism agencies can help in identifying the... +More
Gastritis is inflammation of the stomach lining, while Irritable Bowel Syndrome (IBS) affects the intestines and causes chronic discomfort without inflammation. While both conditions involve digestive issues, gastritis typically causes nausea and upper abdominal pain, whereas IBS presents with bloating, diarrhea, or constipation.

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5 Years of Helping 15,000+ People Change Their Lives

 

  • £ 1580
    £ 1450
    GASTRIC BALLOON PROCEDURE PACKAGE

    Give a call to learn more about what’s included and to come up with a tailored plan if you need unique accommodations that are not listed below.

    • Airport
    • Hotel
    • Hospital transfer
    • The balloon is placed via endoscopy, the procedure takes 15-20 minutes and you are discharged after 2-3 hours.  It is enough to stay here for 1 night.
    • Blood samples & x-rays
    • 5 year follow up
  • £ 2750
    £ 2550
    GASTRIC SLEEVE PACKAGE

    GASTRIC SLEEVE PACKAGE COST TURKEY / ANTALYA

    Give a call to learn more about what’s included and to come up with a tailored plan if you need unique accommodations that are not listed below.
    • Airport
    • Hotel
    • Hospital transfer
    • 4 day stay at hospital
    • Blood samples & x-rays
    • 5 year follow up
  • £ 3100
    £ 2900
    MINI GASTRIC BYPASS PACKAGE

    MINI GASTRIC BYPASS PACKAGE TURKEY

    Give a call to learn more about what’s included and to come up with a tailored plan if you need unique accommodations that are not listed below.
    • Airport
    • Hotel
    • Hospital transfer
    • 4 day stay at hospital
    • Blood samples & x-rays
    • 5 year follow up